PRIVACY & RETURN POLICY

PRIVACY POLICY

 

By visiting Oyaconstruct.com you are acknowledging and consenting to our privacy policy. Our customers come first, therefore we are constantly improving our systems and devising means of protecting all information about our customers as they are the most important part of our business, we shall and will not share, sell or disclose entrusted information to others except with your written consent. At the point of signing up, all information required is what we receive and use to process/authenticate your order as well as payment, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

When you visit Oyaconstruct.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. By using our Website you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

 

If you notice unusual activity on your account or have any concerns, kindly write to us through

[email protected].

 

RETURN POLICY

We shall allow for returns of the incorrect item (s) or defective product (s) as long as it has not been tampered with or used by the customer (s) and this return period is within five (5) working days after delivery. However, it is important to note that items sold on Oyaconstruct.com are and will be sold by different vendors (sellers) because our platform is a marketplace, and as such, individual vendor (seller) reserves the right to choose whether or not his/her product (s) can or should be returned. If a vendor (seller) allows for a product to be returned, the customer can then write to Oyaconstruct.com through [email protected] for proper investigation and approval/return authorization.